Privacy Policy

Last updated: May 14, 2026

Pending legal review. This policy is a working draft posted to satisfy the site's legal-disclosure requirements. Final language will be reviewed by counsel; please contact us with any questions in the interim.

1. Who we are

This privacy policy describes how Apex Adjusting Group ("Apex," "we," "us," or "our") handles personal information collected through apexadjustinggroup.com (the "Site") and through our public-adjusting services. Apex is a licensed public-adjusting firm (California License #6005965) operating in California, Arizona, Washington, Idaho, Colorado, Texas, Nevada, Kansas, and Oklahoma.

2. Information we collect

We collect the following categories of personal information:

  • Identifiers and contact information you provide through our lead and contact forms, including name, phone number, email address, property address, and any details you choose to share about your insurance claim.
  • Claim-related information you share during consultations, including policy details, loss descriptions, photos, and supporting documents.
  • Usage data automatically collected when you visit the Site, including IP address, browser type, pages viewed, time on page, and referring URLs.
  • Cookies and similar technologies, including those set by Google Analytics 4, Google reCAPTCHA, and third-party widgets embedded in the Site.

3. How we use the information

We use the information we collect to:

  • Respond to consultation requests and prepare insurance-claim representation;
  • Communicate with you about your claim, including by phone, text, and email;
  • Maintain and improve the Site, including analytics and security (e.g., spam prevention via reCAPTCHA);
  • Comply with applicable laws, regulations, and licensing obligations.

4. How we share information

We do not sell your personal information. We share information only in the following circumstances:

  • With your insurance company and other parties to your claim when you have engaged us to represent you.
  • With service providers who help us operate the Site and our business (e.g., hosting, analytics, email, scheduling) and who are bound by confidentiality obligations.
  • When required by law, regulatory request, or legal process.

5. Your California privacy rights (CCPA / CPRA)

California residents have the right under the California Consumer Privacy Act and the California Privacy Rights Act to: (a) know what personal information we collect and how it is used; (b) request deletion of personal information; (c) request correction of inaccurate information; (d) opt out of any "sale" or "sharing" of personal information (Apex does not sell personal information); and (e) be free from retaliation for exercising these rights. To exercise these rights, contact us at info@apexadjustinggroup.com or call (888) 755-5571.

6. Insurance-claim information

Information you share about your insurance claim may be considered sensitive and is treated with heightened care. Where applicable, we handle such information consistent with state insurance privacy regulations.

7. Data retention

We retain personal information for as long as needed to provide our services, meet legal and regulatory requirements (including public-adjusting recordkeeping rules), and resolve disputes.

8. Children

The Site is not directed to children under 16, and we do not knowingly collect personal information from children.

9. Changes

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

10. Contact us

Questions about this policy can be directed to:

Apex Adjusting Group
Email: info@apexadjustinggroup.com
Phone: (888) 755-5571